Cases：Estate management company
Support for creation of business process standardization
Support for the business visualization and standardization to prevent the business level from decreasing due to personnel change
Overview
For contract extension work of maintenance management of the buildings under control of the energy company, the contract form and procedure were complicated and wide-ranging, and thus the work depended on individual skills. We visualized the work and created the base for approach to the streamlining of the work at the time of personnel change and the standardization of the business.
Services provided by LTS
For the contract extension work of maintenance management of buildings under control of the energy company to be able to be performed at the same level even when the personnel changes, LTS has created the standards of the building maintenance contract extension work clarifying the following:
- Preconditions for the contract extension work and overall work flow
- 5W1H regarding individuals work